I am a versatile technology professional with 14 years of experience in technical project management and agile product development. I've been repeatedly recognized for top performance through fast-track promotions and assignment of high-profile initiatives. I am highly motivated and flourish in environments with talented team members whose working relationships are developed on trust and dependability.
Responsible for enhancements to the organization’s custom and vendor developed compliance and legal services applications. Collaborates with stakeholders, developers, and the operations teams to define the product roadmap. Analyzes data, process, and systems to define detailed requirements. Develops and maintains documentation: process workflow and systems integrations diagrams, operational support knowledge base articles, and training templates.
Successfully led the implementation of a new legal case matter management & invoicing system, meeting tight deadlines while managing architectural requirements and external system dependencies and constraints.
Flawlessly led the manual early onboarding of 400 new workforce members into legacy compliance oversight systems, in a scenario where the required data would not be available for consumption via the standard onboarding workflow.
Led the development of a new disclosure system on the Appian platform and assisted in coordinating the legacy data migration of 20k+ associated person's of the firm.
Currently leading the development and integration of multiple additional legacy systems on the Appian platform, heavily focused on process improvement, as well as improved data consumption methods from upstream dependencies and for downstream consumers.
Collaborated with stakeholders, customers, UX designer, developers, and the QA team through the full SDLC as Product Owner of the customer portal. Developed and maintained the product and defect backlog for an agile software development team, succeffully releasing multiple features and enhancements to production. Assisted with bi-weekly release planning, managed release communications, and maintained detailed product design documentation and training materials. Performed supervisory tasks for 2 direct reports, collectively overseeing product development across 3 engineering teams.
Planned, managed, and delivered 30+ customer implementation projects. Documented and communicated status and risk to the project team and client. Established and maintained project schedules and work breakdown structures to ensure project deliverables were met. Received executive recognition for driving detailed technical requirements leading to the successful implementation of a complex network isolation project for a high profile client.
Fielded and implemented simple to complex requests for customer hosted solutions: DNS, SSL, patching, firewall & VPN, VMware, high availability, database, Active Directory, operating systems, web application, backups, disaster recovery, monitoring, patching, PCI, etc. Responsibilities included analysis, execution, QA, documentation, and client follow-up.
In my personal time, I love spending time outdoors with my husband, daughter, and dogs. We really enjoy camping and exploring offroad trails. Our weekend routine includes taking our dogs to the off-leash area at the state park.
When spending weekends at home, I tend to get myself into some sort of DIY project. Whether it's woodworking, sewing, painting, or design, I just love crafting. There's something so satisfying about saying, "I made that!"